Garrett O’Rourke Brings an Operator’s Perspective to Business Development
MIAMI BEACH, FL, 13th Nov 2026 — Garrett O’Rourke, President of Commercial Development Group, applies lessons from years of sales leadership and call-center ownership to business development. His approach emphasizes the work behind generating sales and the financial decisions involved in building lasting commercial relationships.
O’Rourke developed this perspective while managing sales operations, where he learned to examine how teams handle opportunities and where performance can improve. He believes that increasing lead volume is not always the answer when a sales team struggles. Managers can first look at how representatives follow up, respond to objections and communicate with prospective customers. Measures such as conversion rates and follow-up activity can help managers identify wh...
