Reputation Capital: Building Institutional Trust Through Structured Corporate Communication
Reputation is often discussed as an abstract asset—something that “matters” but is difficult to define. In practice, reputation functions as measurable capital. It influences stakeholder decisions, strengthens institutional resilience, and shapes long-term sustainability. Unlike financial capital, however, reputation cannot be injected instantly. It must be accumulated steadily through consistent behavior and structured communication.
In today’s business environment, where information is widely accessible and scrutiny is constant, reputation is directly influenced by how organizations communicate. Corporate Communication Strategy therefore becomes more than a messaging exercise. It becomes a governance discipline.
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